System Architecture and the Evolution of E-Governance in Estonia: Lessons for Industries Around the World


MIT SDM Systems Thinking Webinar Series

Andres Kütt, SDM ’11, Head Software Architect, Republic of Estonia

Date: July 21, 2014

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About the Presentation

Governments today operate in an increasingly globalized, interconnected ecosystem. Many look to e-services to provide better citizen services, but too often they find themselves stuck in the old paradigm of approaching a complex technical challenge from the perspective of policy-making and public governance.

This webinar offers an approach, based on systems thinking, to developing a technical framework for e-government architecture governance. This strategy can be applied to design and manage the system architecture of any loosely coupled, decentralized organization—whether governmental, corporate, academic, or nonprofit.

In this presentation, SDM alumnus Andres Kütt will:

  • describe the architectural challenges faced by governments implementing electronic services;
  • outline the thinking behind developing an architecture governance framework for e-governments;
  • present a framework developed for e-government, along with examples; and
  • explain how the framework applies to Estonia’s e-governance system, which is one of the most advanced in the world.

A question-and-answer period will follow the presentation. We invite you to join us.

About the Speaker

SDM alumnus Andres Kütt is the Republic of Estonia’s head software architect. He has more than 20 years of experience in software development for the financial and telecom sectors in both public and private organizations. Over the past 10 years, his focus has gradually shifted toward system architecture, a change that was strongly supported by his studies at the MIT System Design and Management (SDM) program. Through SDM he earned an S.M. in engineering and management from MIT; he also holds an M.B.A. from the Estonian Business School and a B.S. in mathematical statistics from the University of Tartu.

About the Series

The MIT System Design and Management Program Systems Thinking Webinar Series features research conducted by SDM faculty, alumni, students, and industry partners. The series is designed to disseminate information on how to employ systems thinking to address engineering, management, and socio-political components of complex challenges.