System Design and Management

The MIT Master's Program in Engineering and Management

2011 Systems Thinking Conference Speakers

Malvern Atherton

Chief Design Engineer, Control Systems, Rolls-Royce Corporation, SDM alumnus

Speaker Bio

Malvern Atherton

Abstract — Systems Thinking in Aero Engine Control System Development

Systems engineering is critical to the development of successful control systems for gas turbine engines. Rolls-Royce develops a wide range of gas turbine engines for military, commercial aerospace, and industrial applications. This presentation focuses on the use of systems thinking on a project at the US division in Indianapolis to develop new control systems for engines used on small helicopter and light turboprop applications.

A key challenge was to address military and commercial applications with a common system architecture. Military customers focus on capability and system availability, whereas commercial customers focus on minimizing operating cost. Other considerations include adaptability for future applications, and export restrictions for commercial applications.

The presentation looks at how the company has used systems engineering and systems thinking to face these challenges, including by leveraging its capability in processes and tools and by employing a global supply chain strategy.

Download the slides for this presentation

top

Devon C. Campbell

Head (Director) of Engineering and Systems, Novartis Molecular Diagnostics (MDx)

Speaker Bio

Devon C. Campbell

Abstract — Systems Thinking in Personalized Medicine

Download the slides for this presentation

top

Edward Crawley, ScD

Ford Professor of Engineering, Professor of Aeronautics and Astronautics and of Engineering Systems, Codirector, Bernard M. Gordon-MIT Engineering Leadership Program, Cofounder SDM

Speaker Bio

Edward Crawley

Abstract — Systems Thinking in Creating Value

How do you become a systems thinker? This talk will present a template for how to think about system problems. It will offer a rational, task-based approach to thinking of a set of entities as a system and then identifying what will emerge from that system. Examples will be drawn from a wide variety of systems, including processes, products, human behavior, and politics. You will leave with a set of tools to apply in your own domain.

Download the slides for this presentation

top

Steven Eppinger, ScD

General Motors Leaders for Global Operations Professor of Management, MIT
Professor of Management Science and Engineering Systems
Codirector, System Design and Management Program

Speaker Bio

Steven Eppinger

Abstract — The Future of Engineering Design

top

Katharine Frase, PhD

Vice President, Industry Solutions and Emerging Business, IBM Research

Speaker Bio

Katharine Frase

Abstract — IBM's Watson, Analytics, and the Implications for Industry and Society

In the last few years, we have seen incredible advances in information analytics, which involve processing large amounts of information with sophisticated algorithms running on powerful supercomputers. The implications of having these powerful new analytic tools are deep and pervasive.

Dr. Irving Wladawsky-Berger will lead a panel of experts in discussing the impact of this new technology, specifically how people use it and how it changes what people do. As importantly, they will explore how it can be leveraged for business value, to raise the standard of living and the quality of life in our societies, and to empower individuals to do a better job. Dr. Katharine Frase, Vice President of Industry Solutions and Emerging Business at IBM Research, will begin the panel discussion with an overview of Watson, including its application in healthcare. ESD Visiting Scholar Dr. David Hartzband, who has a long history in academia and industry and whose current work focuses on healthcare information technology, will talk about advanced analytic tools in healthcare. SDM alumnus Dr. Doug Hague, who, as a small business analytics executive in consumer and small business banking at Bank of America leads a team that analyzes business performance, client behaviors, and strategic initiatives, will discuss advanced analytic tools in finance. This will include risk management, identity management, and security.

The overarching theme will be using systems thinking both to build these tools and to empower the people who will use them.

top

Julian Goldman, MD

Medical Director of Biomedical Engineering for Partners HealthCare System
Principal Anesthesiologist, Massachusetts General Hospital "Operating Room of the Future"
Director of the Program on Medical Device Interoperability at MGH and the Center for Integration of Medicine and Innovative Technology (CIMIT)

Speaker Bio

Julian Goldman

Abstract — Systems Thinking and Medical Devices

Medical devices are where the rubber meets the road — where systems theories actually touch the patients. To build a more efficient healthcare system, thereís an urgent need to consider all components of care — technical, management, and socio-political — from a systems-thinking perspective.

If more devices could communicate with each other, hospital staff could avoid injuries and deaths that occur each year. Dr. Goldman and his team at Partners HealthCare are developing new life-saving technology to enable this — smarter, safer devices that can exchange information seamlessly across networks. He will discuss some of the specific technological solutions in his presentation, as well as ways to address the managerial and socio-political challenges in implementation.

Download the slides for this presentation

top

Doug Hague, PhD

Small Business Analytics Executive, Consumer and Small Business Banking, Bank of America, SDM alumnus

Speaker Bio

Doug Hague

Abstract — IBM's Watson, Analytics, and the Implications for Industry and Society

In the last few years, we have seen incredible advances in information analytics, which involve processing large amounts of information with sophisticated algorithms running on powerful supercomputers. The implications of having these powerful new analytic tools are deep and pervasive.

Dr. Irving Wladawsky-Berger will lead a panel of experts in discussing the impact of this new technology, specifically how people use it and how it changes what people do. As importantly, they will explore how it can be leveraged for business value, to raise the standard of living and the quality of life in our societies, and to empower individuals to do a better job. Dr. Katharine Frase, Vice President of Industry Solutions and Emerging Business at IBM Research, will begin the panel discussion with an overview of Watson, including its application in healthcare. ESD Visiting Scholar Dr. David Hartzband, who has a long history in academia and industry and whose current work focuses on healthcare information technology, will talk about advanced analytic tools in healthcare. SDM alumnus Dr. Doug Hague, who, as a small business analytics executive in consumer and small business banking at Bank of America leads a team that analyzes business performance, client behaviors, and strategic initiatives, will discuss advanced analytic tools in finance. This will include risk management, identity management, and security.

The overarching theme will be using systems thinking both to build these tools and to empower the people who will use them.

Pat Hale

Executive Director, MIT System Design and Management Program
Senior Lecturer, MIT Engineering Systems Division

Speaker Bio

Pat Hale

Download the slides for this presentation

top

David Hartzband, ScD

Lecturer, Engineering Systems Division, MIT

Speaker Bio

David Hartzband

Abstract — IBM's Watson, Analytics, and the Implications for Industry and Society

In the last few years, we have seen incredible advances in information analytics, which involve processing large amounts of information with sophisticated algorithms running on powerful supercomputers. The implications of having these powerful new analytic tools are deep and pervasive.

Dr. Irving Wladawsky-Berger will lead a panel of experts in discussing the impact of this new technology, specifically how people use it and how it changes what people do. As importantly, they will explore how it can be leveraged for business value, to raise the standard of living and the quality of life in our societies, and to empower individuals to do a better job. Dr. Katharine Frase, Vice President of Industry Solutions and Emerging Business at IBM Research, will begin the panel discussion with an overview of Watson, including its application in healthcare. ESD Visiting Scholar Dr. David Hartzband, who has a long history in academia and industry and whose current work focuses on healthcare information technology, will talk about advanced analytic tools in healthcare. SDM alumnus Dr. Doug Hague, who, as a small business analytics executive in consumer and small business banking at Bank of America leads a team that analyzes business performance, client behaviors, and strategic initiatives, will discuss advanced analytic tools in finance. This will include risk management, identity management, and security.

The overarching theme will be using systems thinking both to build these tools and to empower the people who will use them.

top

Sahar Hashmi, MD

SDM alumna and current MIT Engineering Systems Division (ESD) PhD candidate

Speaker Bio

Sahar Hashmi, MD

Abstract — Samples of Systems Research in Healthcare and Education

More than 25 percent of US GDP is devoted to healthcare and education, which are the largest two service sectors in the United States. Both are undergoing radical changes, leveraged by information technologies and motivated by costs and performance. In this talk, Professor Larson will give an overview of his MIT team's R&D in these two areas and Dr. Hashmi will present details of two of her projects in health systems. The education component will feature new advances in Technology-Enabled Learning, including a prototype new software platform, Guided Learning Pathways. Also featured will be MIT's initiatives in Open Educational Resources, for learners of all ages. The health systems research will focus on high-consequence, low-probability events having potentially disastrous public health consequences. These include acts of nature, industrial accidents, and terrorist attacks. The detailed case studies will include work on pandemic flu and effective handling of patients reporting to emergency rooms.

Download the slides for this presentation

top

John Helferich

Former Senior Vice President of R&D, Mars Inc.
ESD PhD student, SDM alumnus

Speaker Bio

John Helferich

Abstract — A Systems Approach to Food Safety

Food-borne illnesses lead to 3,000 deaths per year in the United States. Some industries, such as aviation, have made great strides in increasing safety through careful accident analysis and follow-up changes in industry practices. In the food industry, the current methods of accident analysis are grounded in regulations developed when the food industry was far simpler than it is today. The food industry has become more complex with international supply chains and increasing consumer demand for fresher food. The application of a system theoretic accident analysis method, CAST, results in more learning than the current method of accident analysis. This increased learning will lead to improved safety performance in the food production system.

Download the slides for this presentation

top

Richard C. Larson, PhD

Mitsui Professor of Engineering Systems, MIT Engineering Systems Division
Director, MIT Center for Engineering Systems Fundamentals

Speaker Bio

Richard Larson

Abstract — Samples of Systems Research in Healthcare and Education

More than 25 percent of US GDP is devoted to healthcare and education, which are the largest two service sectors in the United States. Both are undergoing radical changes, leveraged by information technologies and motivated by costs and performance. In this talk, Professor Larson will give an overview of his MIT team's R&D in these two areas and Dr. Hashmi will present details of two of her projects in health systems. The education component will feature new advances in Technology-Enabled Learning, including a prototype new software platform, Guided Learning Pathways. Also featured will be MIT's initiatives in Open Educational Resources, for learners of all ages. The health systems research will focus on high-consequence, low-probability events having potentially disastrous public health consequences. These include acts of nature, industrial accidents, and terrorist attacks. The detailed case studies will include work on pandemic flu and effective handling of patients reporting to emergency rooms.

top

Michael C. Little, PhD

Global Head of Diagnostics Development, Novartis Molecular Diagnostics (MDx)

Speaker Bio

Michael C. Little

Abstract — Systems Thinking in Personalized Medicine

In 2008, Novartis established Molecular Diagnostics (MDx), an integrated unit within the Novartis Pharmaceuticals Division that leverages the companyís strengths and capabilities in pharmaceutical research, development, and commercialization to translate identified biomarkers into high-quality diagnostic tests. Through the creation of the MDx unit, Novartis has demonstrated a systems approach at the foundational level in its pursuit of advancing the future of personalized medicine. The successful and efficient delivery of personalized medicine requires both an effective drug and a targeted companion diagnostic test. Fundamentally, our basic strategy comprehends the need to have an integrated systems approach to the myriad complex issues that exist along the interfaces between drug discovery, drug development, and in vitro diagnostic (IVD) system development. In practice, the creation of a successful IVD system demands the adoption of a strong, systems thinking perspective as multiple, completely disparate technologies must be synthesized into a single, cohesive, well-characterized system.

This presentation will broadly examine how the application of systems thinking has uniquely positioned Novartis in this complicated and highly regulated healthcare arena. We will also investigate specific, technical examples of how systems thinking is being implemented within the MDx organization toward the holistic development of highly complex, yet innovative, IVD tests and systems.

top

Thomas L. Magnanti, PhD

Institute Professor; Dean of the School of Engineering 1999Ė2006; Professor of Management Science and Electrical Engineering;
President, Singapore University of Technology and Design; Cofounder, SDM

Speaker Bio

Thomas L. Magnanti

Abstract — Systems, Design, and Management and the Educational and Research Mission of Todayís Universities

The US National Academy of Engineeringís list of the greatest engineering achievements of the last century was populated by both innovative, path-breaking products and the development of complex technical systems. These innovations have had a profound effect on our everyday lives, on national and global economies, and on the very social fabric of the world. Todayís most pressing problems in energy, heathcare, the environment, and transportation require the same type of imaginative innovations. How should leading universities in their curricula and research help to deal with these issues? What is the role of industry? The creation of a brand new university provides a singular opportunity to address this question. This talk will describe one such opportunity: the conception of the Singapore University of Technology and Design, which is being established in collaboration with MIT.

top

Thomas Pelland

Vice President and General Manager, Air Management Systems, Hamilton Sundstrand, SDM alumnus

Speaker Bio

Thomas Pelland

Abstract — Systems Integration: Business Strategy and Organizational Evolution

Airplanes and associated aerospace products continue to become increasingly complex as the economic demands force the industry to drive higher and higher performance. To achieve these results, systems are becoming more highly integrated to lower weight and increase performance. To compete, aerospace companies, such as Hamilton Sundstrand, must continue to evolve and take on increasing system integration responsibilities.

This presentation will broadly explore the considerations of increased systems integration responsibilities, including a perspective on what "systems integration" is, as well as the organizational and business aspects.

Download the slides for this presentation

top

Joan Rubin

SDM Industry Codirector

Speaker Bio

Joan Rubin

top

Warren Seering, PhD

Weber-Shaughness Professor of Mechanical Engineering and Engineering Systems; Codirector, MIT

Speaker Bio

Warren Seering

top

Irving Wladawsky-Berger, PhD

Vice President Emeritus, IBM; Visiting Lecturer, Sloan School of Management and Engineering Systems Division, MIT

Speaker Bio

Irving Wladawsky-Berger

Abstract — IBM's Watson, Analytics, and the Implications for Industry and Society

In the last few years, we have seen incredible advances in information analytics, which involve processing large amounts of information with sophisticated algorithms running on powerful supercomputers. The implications of having these powerful new analytic tools are deep and pervasive.

Dr. Irving Wladawsky-Berger will lead a panel of experts in discussing the impact of this new technology, specifically how people use it and how it changes what people do. As importantly, they will explore how it can be leveraged for business value, to raise the standard of living and the quality of life in our societies, and to empower individuals to do a better job. Dr. Katharine Frase, Vice President of Industry Solutions and Emerging Business at IBM Research, will begin the panel discussion with an overview of Watson, including its application in healthcare. ESD Visiting Scholar Dr. David Hartzband, who has a long history in academia and industry and whose current work focuses on healthcare information technology, will talk about advanced analytic tools in healthcare. SDM alumnus Dr. Doug Hague, who, as a small business analytics executive in consumer and small business banking at Bank of America leads a team that analyzes business performance, client behaviors, and strategic initiatives, will discuss advanced analytic tools in finance. This will include risk management, identity management, and security.

The overarching theme will be using systems thinking both to build these tools and to empower the people who will use them.

top

Conference Sponsors

MIT's System Design and Management Program wishes to thank the following for their generous support of the 2011 MIT Conference on Systems Thinking for Contemporary Challenges.

  • John Deere
  • Merck
  • MITRE
  • Werfen Group
  • Global Product Design
  • WBUR Boston's NPR news station
  • Science Driven Management Consulting
  • The Dalai Lama Center for Ethics and Transformative Values

Follow Us

Linked In

Twitter

Facebook

You Tube

All information is accurate as of the date of posting and subject to change.

  • Sloan School of Management
  • School of Engineering
  • Engineering Systems Division

© 2010 System Design and Management Program, Massachusetts Institute of Technology
77 Massachusetts Avenue, Building E40-315, Cambridge, MA 02139