The MIT Master's Program in Engineering and Management
Paul F. Levy, author
Date: February 25, 2013
The world is rife with process improvement methods designed to deal with systemic issues facing manufacturing and services firms. Although proven tools, such as Six Sigma, Re-engineering, and Lean, exist to build learning organizations with enhanced efficiency and deliver higher quality products to customers, most organizations never achieve these goals. Why do so many work redesign efforts fail?
Paul Levy offers answers in a story-laden presentation based on his experience in several important leadership roles. These include serving as CEO of Beth Israel Deaconess Medical Center in Boston and executive director of the Massachusetts Water Resources Authority. Levy's presentation will also draw from his work in coaching girls' soccer over two decades. His recently published book, "Goal Play! Leadership Lessons from the Soccer Field", draws on experiences gleaned from both parts of his life. Whether you are a CEO, department head, division manager, a professional who wants to work with others to improve the systems in your organization, or a volunteer in your community, this presentation offers insights to help you provide value wherever you are.
Paul F. Levy served most recently as CEO of Beth Israel Deaconess Medical Center in Boston, where he saved this Harvard-affiliated academic medical center from financial turmoil that was leading to bankruptcy. Later, he introduced unprecedented levels of transparency into the health care field, resulting in substantial improvements in patient quality and safety, while enhancing financial results and market share. Previously, as executive director of the Massachusetts Water Resources Authority, he led the program to clean up Boston Harbor, executing a massive environmental remediation project ahead of schedule and under budget. He is the author of the recently published book, "Goal Play! Leadership Lessons from the Soccer Field".
The MIT System Design and Management Program Systems Thinking Webinar Series features research conducted by SDM faculty, alumni, students, and industry partners. The series is designed to disseminate information on how to employ systems thinking to address engineering, management, and socio-political components of complex challenges.
Paul F. Levy