Profiles and Abstracts
The 2004 SDM Conference is called “Innovative
Product and System Development". Our first day starts with the big
picture view in Dr. Clay Christensen’s talk on managing the Forces of
Disruption and Disintegration that accompany Innovation. Next we look at a
large successful company and get a case study of the management of innovation
by Dr. Jean Colpin of United Technologies.
Our third speaker, Dr. Gina O’Connor will help us
explore a new approach called Learning Based Project Management a tool used
to create radical innovation. Next another innovative approach to managing
innovation will be presented by Dr. Eric von Hippel
in his talk on Toolkits for User Innovation.
The second day will start with Dr. Donna Rhodes
discussing Evolving Systems Engineering for Innovative Product and Systems
Development. Next Prof. Martin Culpepper will discuss Innovative
Research in Mechanism and Robot Design. Innovative solutions to business
problems require not only the technology but also global business practices
and Robert Morgan will talk on Managing Global Processes and Remote Teams.
Our next speaker, Dr. Joe Paradiso of MIT’s
MediaLab will share new sensor architectures for
responsive environments. Doug
Norman, our final speaker, will share an example of Engineering a Complex
System: The Air Operations Center as a Complex Systems Exemplar.
I hope that you will find this System Engineering
Conference to be of value. And I look forward to seeing you there.
2004 SDM-MIT Alumni
Dr. Clay Christensen
Managing the Forces of Disruption and Disintegration in System
M. Christensen is the Robert and Jane Cizik Professor of
Business Administration at the Harvard Business School, with a joint appointment in
the Technology & Operations Management and General Management faculty
groups. His research and teaching interests
center on the management issues related to the development and
commercialization of technological and business model innovation.
Specific areas of focus include developing organizational capabilities
and finding new markets for new technologies. He developed a course
called Managing Innovation. Professor Christensen currently teaches an
elective course he designed called Building a Sustainably
Successful Enterprise, which teaches managers how to build and manage an
enduring, successful company or transform an existing organization.
Christensen's writings have been featured in a variety of publications,
and have won a number of awards, such as the Best Dissertation Award from
The Institute of Management Sciences for his doctoral thesis on
technology development in the disk drive industry; the Production and
Operations Management Society's 1991 William Abernathy Award, presented
to the author of the best paper in the management of technology; the Newcomen Society’s award for the best paper in
business history in 1993; and the 1995 and 2001 McKinsey Awards for
articles published in the Harvard Business Review.
Dr. Jean Colpin
Managing Innovation at UTC
Innovative ideas or striking inventions with large untapped
business potential rarely materialize by pure serendipity. More often than
not, a lot of organizing, targeted brainstorming, project selection, and
planning, in other words, hard work, is the key to
This talk will guide you through the innovation process
deployed at UTRC to make innovation a systematic, dependable, and
repeatable process. The gate review
process, its go-no-go criteria, and the seamless integration to the market
introduction role taken then by the business units will be explained.
Examples of recent innovations successfully brought to market
or nearing introduction such as PureComfort™
CHP systems, CO2 heat pump or the next generation fuel cell will
How to bring together creativity and invention, in an
environment of intellectual discipline and rigor, is the challenge in front
of us. And maybe the real answer is that we want both imagination and
reason to be in control, at different points in times in the process, in
order to bring the best out of our scientists’ brains.
Dr. Jean Colpin is Director of
United Technologies Research Center. He oversees new technology programs
developed at UTRC, providing creative innovations to United Technologies
Corporation’s business units.
He also participates in setting up UTC strategic technology
Before coming to UTRC in October 2003, Jean held multiple
senior positions within Pratt & Whitney Canada, in Engineering, Service Centers, and Manufacturing;
and most recently as vice president, Commercial Engine Programs and
Technical Services, for Pratt & Whitney. Jean joined Pratt & Whitney in 1985.
He obtained a master’s degree in mechanical engineering
from the Université de Liège,
Belgium, in 1973, and a
doctorate in fluid dynamics from the Von Karman
Institute and the Université de Liège in 1977.
He is a member of
the Association des ingénieurs de Liège, the Association des ingénieurs
de Belgique and the Ordre
des ingénieurs du
Dr. Gina O'Connor
Learning Based Project Management for Radical
Managing for breakthrough, or radical innovation in large established
companies has proven challenging due to high levels of uncertainty
associated with high risk, high reward projects that may ultimately break
new ground. Traditional project-management processes suboptimize
the opportunities. This talk will present an approach that identifies 4
distinct domains of uncertainty and helps project managers
deal with them explicitly. Based on the Radical Innovation Research Program
at Rensselaer Polytechnic Institute, wherein management approaches for
radical innovation are monitored and best practices are identified,
concepts necessary for building a corporate radical innovation capability
will be discussed.
Associate Professor in the Lally School of
Management and Technology at Rensselaer Polytechnic Institute. She is the
Academic Director of the Radical Innovation Research Program, which has
been ongoing at the Lally School since 1995. In that role, Dr.
O'Connor leads a team of ten researchers across three universities in a
longitudinal research program designed to understand and improve large,
established companies' implementation of radical innovation capabilities.
joining RPI in February 1988, Dr. O'Connor earned her Ph.D. in Marketing
and Corporate Strategy at New York University. Prior to that time, she spent
several years with McDonnell Douglas Corporation in Contract Administration
on the AV-8B Harrier program, and at Monsanto Chemical Corporation's
Department of Social Responsibility.
Eric von Hippel
Toolkits for User Innovation
Manufacturers must accurately understand user
needs in order to develop successful products but the task is becoming
steadily more difficult as user needs change more rapidly, and as firms
increasingly seek to serve markets of one.
User toolkits for innovation allow manufacturers to actually abandon
their attempts to understand user needs in detail in favor of transferring
need-related aspects of product and service development to users along with
an appropriate toolkit.
Eric von Hippel is a Professor in the
Management of Technology and Entrepreneurship Group in the MIT Sloan School
of Management. He is a graduate of
Harvard College (BA), MIT (MS) and Carnegie Mellon University (PhD). His research examines the sources of and
economics of innovation, with a particular focus on the significant role
played by users in the innovation development process. von
Hippel explores how developers may best gain
access to the "Lead User" innovations that they need to create
concepts for radically new products and services. He also explores how firms can develop
"toolkits for user innovation" to more effectively share the work
of new product development with customers.
Practical methods based upon his research are being used by
leading-edge companies worldwide.
Dr. Donna Rhodes
Evolving Systems Engineering for Innovative
Product and Systems Development
Dr. Rhodes holds a Ph.D. in Systems
Science from the T.J. Watson School of Engineering at SUNY
Binghamton. Her research interests are focused on systems engineering,
systems management, and enterprise architecting.
is evolving in multiple dimensions to meet the challenges of 21st
century systems and the extended enterprises engaged in developing these
systems. With enriched systems
engineering practice, there must also be associated changes in our approach
to developing and sustaining the systems leadership and workforce. This talk will discuss the evolution of
systems engineering in context of the contemporary engineering environment,
system characteristics, and engineering practice, along with the
implications for change in engineering education. Emerging themes and ongoing systems
engineering initiatives will be highlighted as key enablers for
architecting and developing more innovative products and systems.
Dr. Rhodes has 20 years of
experience in the aerospace, defense systems, systems integration, and
commercial product industries. Prior to joining MIT, she held senior level
management positions at IBM Federal Systems, Loral, Lockheed Martin, and
Lucent Technologies in the areas of systems engineering and enterprise
transformation. She was a recipient of the IBM Outstanding Innovation Award
and the Lockheed Martin NOVA Award. Dr. Rhodes has been involved in
establishing several systems engineering graduate degree programs, has
served on several university advisory boards, and has been an adjunct
professor and lecturer at several universities.
Dr. Rhodes is a Past-President
and Fellow of the International Council on Systems Engineering (INCOSE),
and presently is INCOSE Director for Strategic Planning. Dr. Rhodes has
published numerous papers and research reports in the field of systems, and
has co-authored industry and corporate engineering policies, standards, and
guidebooks. She has been an invited speaker and panelist for numerous
international and national events on systems engineering, engineering
education, and enterprise transformation.
Prof. Martin Culpepper
Innovative Research and Education in
Mechanism and Robot Design
In this talk we'll examine how a synergy of science,
engineering and innovation can lead to a change in the way people think
about mechanism/robot design.
Through innovations in hardware concepts, design processes, analytic
modeling techniques and manufacturing processes; we are able to develop new
knowledge in the field of mechanism / robot design. Two case studies are used to demonstrate
the preceding points as well as show how a solid understanding of physics
can open a design space, thereby enabling innovations, which were
previously though to be impractical.
- Robotic Nanomanipulators which provide 10X performance for 50%
How to print and assemble robots using your computer and a deskjet printer
We'll also discuss innovation in Engineering Design Education
via an overview of the MIT Nano-etcha-sketch
project. In this project, Freshmen
students are tasked with building a macro-scale, x-y Nanomanipulation
robot, which rapidly navigates a 30 x 30 micron race-track (paper is ~ 100
microns thick). During the competition, students compete to complete a
racecourse in the least amount of time.
Navigating the racecourse requires rapid execution of sub-micron
Culpepper received his BSME (1995) from Iowa State University, and
his MS/PhD (1997, 2000) from the Massachusetts Institute of
Technology. He is the recipient of
two R&D 100 awards (1999, 2003) and is listed on six patents
issued/pending. His research is
focused on the modeling and synthesis of innovative mechanisms for
robotics, MEMS, precision instruments and compliant mechanisms.
Managing Global Processes
and Remote Teams
Morgan is a Special Projects Executive with 20+ years of
extensive experience in project management, technology analysis/design, and
education in financial services and consulting industries. He has demonstrated expertise in planning
and control, development life cycles, analysis techniques, and curriculum
development in his career, which started with
D. Little. At BankBoston, Bob developed BKB's standard project life cycle, their project
management curriculum, and co-managed their millennium project for Latin
assigned Bob to be the technology liaison for Latin
America and to assist integration and conversion
projects from Buenos Aires. After relocating back to the US, Bob
lead the successful effort to elevate Fleet's CMM rating for the Technology
Division and to manage the infrastructure setup for Fleet's offshore
Dr. Joseph Paradiso New Sensor Architectures for Responsive
processors have escalated in capability via Moores
Law, electronic sensors have similarly advanced. Rather than dedicate a small number of
sensors to hardwired designs that expressly measure parameters of interest,
we can begin to envision a near future with sensors as commodity - where
dense, multimodal sensing is the rule rather than the exception, and where
features relevant to many applications are dynamically extracted from a
rich data stream. This talk will
overview recent results from several projects at the MIT Media Lab and the
Responsive Environments Group that look at various embodiements
of such dense sensing structures, including high-bandwidth, wireless
multimodal sensor clusters, massively distributed, ultra-low-power
"featherweight" sensor nodes, and ultra-dense sensor networks as
digital "skins". I will
also touch on other examples involving new types of sensing applied to
human-computer interfaces and interactive media, plus overview our work on
parasitic power harvesting.
Dr. Joseph Paradiso is Associate Professor and Sony
Career Development Professor of Media Arts and Sciences, directs the
Responsive Environments group, and co-directs the Things That Think
Consortium at the MIT Media Lab. Dr. Paradiso has a
remarkably diverse background, ranging from high-energy physics detectors
and spacecraft control systems to electronic musical instruments. Joe now
explores the development and application of new sensor architectures and extremely
dense sensor/processor networks for human-computer interfaces and
intelligent spaces. An expert on sensing technology, he has developed a
wide variety of systems that track human activity using many different
technologies, such as electric field sensing, microwaves, laser ranging,
passive and active sonar, piezoelectrics, and
resonant electromagnetic tags.
Before joining the Media Lab, Joe worked at ETH in Zurich and the Draper Laboratory in Cambridge, Massachusetts. His honors include the 2000 Discover
Magazine Award for Technological Innovation, and he has authored over 100
articles and technical reports on topics ranging from energy harvesting to
particle physics detectors.
Engineering a Complex System: The Air Operations Center as a Complex Systems Exemplar
The engineering of the Air and Space Operations Center (AOC)
resists the application of traditional systems engineering approaches. More
like an enterprise (with multiple sets of stakeholders representing
separate fiefdoms and principalities, differing funding sources, decision
authorities, and different management structures for the component pieces)
than an airframe or a tank; the AOC is actually a “complex system”
in the manner described by complexity science.
Discussed in this presentation are observations of why there
are barriers encountered applying the traditional systems engineering
processes, and a description of processes which augment - and do not
replace – traditional systems engineering for use by an
enterprise-like entity such as the AOC. As a complex system, the AOC
evolves. Drawn from principles of complex adaptive systems, the
augmentations to traditional systems engineering, known as Complex Systems
Engineering, seeks to mimic the forces which drive evolution and guide the
results. In this presentation, the principles of complexity science will be
interwoven, and the engineering approaches outlined.
Norman is currently the Chief Technologist and MITRE
Corporation Section Leader for Air Force Battle Management & Command
and Control (BM/C2). In this role he is responsible for interoperability
across all AF BM/C2 programs. Prior to this position, Mr. Norman was
Chief Engineer for Theater Battle Management Core Systems (TBMCS), and for
Air and Space Operations Center
– Weapon System (AOC). TBMCS was the key system used in Operation
Iraqi Freedom to plan and manage the air war.
his positions as Chief Engineer for TBMCS and AOC-Future, Mr. Norman was a Department
Head for Enterprise Computing in the MITRE Air Force Center.
Norman’s interests include the science of complex adaptive systems,
emergent behavior – including technologies and techniques to
understand and manage such characteristics. As well, he is interested in
the business of technology. He is the MITRE connection to the New
England Complex Systems Institute (www.necsi.org)
and to the Sloan School of Management at MIT.
has an MS in Computer Science from AFIT with specialties in Computational
Theory and Artificial Intelligence. He has also completed all but
dissertation for the Ph.D. in Neurobiology from SUNY@ Stony Brook.
© 2004 Massachusetts Institute of Technology
| Version: 07.13.2004